“This account is locked” problem solution in Magento

• zendnwar
• October 24, 2012
• Magento
• 230 Comments

“This account is locked” problem solution in Magento

Go to  your database and you will find admin_user table.

Please edit following filed value manually

failures_num,  lock_expires,  first_failure

Above filed value should be null.

Or

You can run sql query in your database.

UPDATE `admin_user` SET `failures_num` = 0, `first_failure` = NULL, `lock_expires` = NULL WHERE `user_id` = 1;

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